About TripCentric
A travel company built around consultants, not call queues.
Who we are
TripCentric was founded on a simple observation: travellers in East and Southern Africa were choosing between agencies that were cheap and unreliable, or reliable and opaque. Very few were both careful and clear.
So we built the alternative. Day trips and short breaks you can book in two minutes. Longer safaris, holidays and corporate programmes planned by the same consultant from first enquiry to final arrival.
Today we serve three groups from one standard: visitors arriving from abroad, residents travelling across the region and beyond, and organisations moving people every week.
At a glance
- Focus — East & Southern Africa Safaris, Regional Holidays, Corporate Travel
- Headquarters — Nairobi, Kenya
- Support — 24/7 dedicated line for in-destination travellers
- Direct Operators — 120+ contracted camps & safari providers
- Accreditation — IATA & KATO Registered Operator
Vision
To be the travel company this region trusts with the trips that matter most — the once-in-a-lifetime safari, the honeymoon that cannot be repeated, and the flight a business depends on landing on time.
Mission
To plan and run travel that works. One named consultant per trip, ground partners we have verified in person, pricing stated in full, and support that stays reachable for the length of the journey.
Our values
Commitments that govern how we deal with travellers and partner operators.
We say the difficult thing early
If your dates, budget and expectations do not fit together, you will hear it before you pay, not after.
One consultant owns your trip
The person who plans it books it and answers for it — including from the airport at 11pm.
Specific beats impressive
We name the property, the routing, the drive time and the inclusion. Vague itineraries hide problems.
We label what we know
Products we contract directly are inspected by us. Products supplied by partners say so on the listing.
We back judgement in the field
Our team can authorize resources to fix an in-trip problem on the spot.
We leave places better
Community-run operators where they exist, conservancy fees paid honestly, and ethical wildlife standards.
Want to join our team? Visit our careers page.
Two kinds of product, labelled plainly
Directly contracted
Camps, lodges, guides and operators we have inspected on the ground and contracted directly.
- Inspected before listing
- Cancellation terms managed directly
- Escalation direct to lodge management
Supplied by partners
Inventory drawn from accredited API partners (e.g. Viator, GetYourGuide, Travelport GDS) to offer wide coverage.
- Sourced only from licensed suppliers
- Clear supplier attribution on product cards
- We coordinate escalation on your behalf
Tell us where you're going
Book a day trip in two minutes, or hand us something complicated and let a consultant take it from here.